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Work with Next Wave

Current position available:
Psychosocial Recovery Coach

Next Wave is an NDIS registered Support Coordination and Recovery Coach Provider, located in Victoria. We are a specialised boutique service that prides itself on working closely with NDIS participants to achieve the goals they set out in life.

Next Wave Team Objectives:

  1. To provide responsive, individualised services and support for each person and family consistent with the relevant legislation, their NDIS plan, NDIS policy and quality framework, and funding guidelines.

  2. To promote empowerment, choice and control and community inclusion of people with disabilities and their families, consistent with their NDIS plan.

  3. To promote learning focussed, valuing, and cooperative organisation that promotes the development and wellbeing of staff and volunteers.

The Recovery Coach will provide support to people with psychosocial disabilities to live a full and contributing life. People will be assisted to take more control of their lives and to better manage complex challenges of day to day living:

  • Through strong and respectful relationships and skilled coaching, people will be supported to build capacity, including strengths and resilience. Recovery coaches will work collaboratively with people, their families, carers and supports to design, plan, implement and adjust a recovery plan.

  • They will collaborate with the broader service system and will assist with the coordination of NDIS and other supports.

The Support Coordinator is to support National Disability Insurance Scheme (NDIS) participants to achieve their NDIS Plan goals, by coordinating:

  • Informal supports e.g. connecting with family, friends and other community groups or networks.

  • Mainstream supports e.g. working with other sectors that have a responsibility to support NDIS participants e.g. Health (hospitals); education (school, TAFE); housing; and justice; and

  • Funded supports e.g. the funding for services outlined in a person’s NDIS Plan, liaising with service providers who can deliver these supports.

The role is performed in a competitive market environment where customer satisfaction with service quality and outcomes is essential for customer retention and attraction, and business sustainability.

Next Wave is seeking an autonomous and professional Support Coordinator/Recovery Coach with a minimum 1-year of experience who has the ability and drive to self-motivate and work as a team.

It is desirable for the applicant to have experience in Mental Health working with complex clients and be able to develop and deliver recovery plans with NDIS participants.

What you need to bring with you:

  • ABN

  • Laptop

  • Own phone

  • Professional indemnity insurance

  • Full driver's license and fully insured car

  • Commitment to self-professional development

  • Commitment to working as part of a great team

  • Knowledge of NDIS systems and processes

  • Minimum 1-year exp working under NDIS guidelines

  • Minimum CERT IV Mental Health or equivalent

  • Ability to work as an independent contractor/sole trader under the Next Wave brand

  • A sense of humour and passion for change

What Next Wave offers:

  • Competitive hourly rate

  • Job flexibility - work the hours that suit your lifestyle needs

  • Working from home and remotely

  • Marketing materials and tools

  • Staff policy and processes

  • Onboarding/intake of participants

  • Professional development opportunities

  • Teamwork environment

  • CRM database - case noting

  • Team training, coaching, and mentoring

  • Learning platform subscriptions

  • Administration supports


Please forward your cover letter and CV outlining your experience as a Recovery Coach and your understanding of NDIS. Desirable: Please outline your professional Mental Health experience. 

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